Managed Services & Support
Full TimeL2 / L3 Application Support Engineer
Location: Remote / HybridExperience: 3+ Years
Seeking an L2 / L3 Application Support Engineer with experience supporting business-critical enterprise applications in managed services environments. The role involves incident management, root cause analysis, production support, monitoring, troubleshooting, and ensuring high application availability and operational stability for clients.
Application SupportIncident ManagementRoot Cause AnalysisITIL
Managed Services & Support
Full TimeIT Service Delivery Manager
Location: Remote / HybridExperience: 7+ Years
Seeking an experienced IT Service Delivery Manager to lead end-to-end managed service delivery operations for enterprise clients. The role involves ensuring SLA compliance, operational governance, stakeholder management, escalation handling, and continuous service improvement across support and managed service engagements.
Service Delivery ManagementSLA ManagementClient RelationsITIL
Managed Services & Support
Full TimeNOC / Infrastructure Monitoring Engineer
Location: Remote / HybridExperience: 2+ Years
Seeking a NOC / Infrastructure Monitoring Engineer with experience in monitoring cloud and on-premises infrastructure environments for enterprise clients. The role involves responding to alerts, managing incident response activities, monitoring system health, and ensuring high availability, stability, and uptime across infrastructure and application environments.
Infrastructure MonitoringIncident ResponseCloud MonitoringAWS CloudWatch
Pre-Sales & Solutions
Full TimeSolutions Architect – Pre-Sales
Location: Remote / HybridExperience: 6+ Years
Seeking a Solutions Architect – Pre-Sales with experience in technical consulting, solution design, and enterprise proposal development. The role involves partnering with business development teams to scope, architect, and present technical solutions across Automation, Software Engineering, Managed Services, Data & AI, and cloud transformation initiatives.
Pre-SalesSolution DesignTechnical ProposalsRFP
